Buy Used Games

Frequently Asked Questions

Find Your Question Below and Get Your Answer

Frequently Asked Questions

What Payment Methods Are Accepted?

We accept payments via credit card and PayPal.

Does JJGames.com ship internationally?

Yes. We ship to over 33 countries worldwide. To see a list of countries check the shopping cart.

How much will shipping be for my order?

Single game orders in the US cost $3.00 to ship. Shipping is $5.00 for two items and $0.50 for each item after that. International orders cost $7.00 for the first game. Combined shipping is based upon the actual weight of the order.Free shipping is available.

How long will my order take to arrive?

Check the table below to see how long your order should take to arrive based upon how much you paid for shipping.

Shipping Type

Days to Arrive

Free Shipping

6-21 days

$3.00 Shipping

5-15 days

Expedited Shipping

2-6 days

International Orders

6-21 days

What do I do to complete an auction purchase?

Just click here and fill in the information.

What will the shipping rates be if I buy items from Ebay and JJGames in the same order?

Two games cost $5.00, and each game after that is $0.50. If you buy enough you can qualify for free shipping.

What do the condition ratings mean?

Brand New - Item is brand new and sealed.

Like New - Everything included is in near perfect condition with no signs of wear or use. Item should look like new but will not be sealed.

Good - Everything included looks good, but will have slight signs of use and wear. The cover of the game might be slightly faded, have sticker residue, or have a few stray markings. The box and instructions might have creases or dented corners.

No Cover Artwork - The game's cover artwork has been torn off. The title of the game is written on to identify it.

Rental Stickers - Everything looks good on the game, but it has a rental sticker on the game showing it was previously rented.

Stickers on Game - The game, box, or instructions (if included) have stickers on them. They could be children's stickers or old pricing stickers.

Scratched Cover - The games cover art is partially scratched off. Some of the art is still there, but portions have been removed. Single scratches will be listed as 'Good' and no art work will be listed as 'No Cover Artwork'.

Loose Joystick - Controller has a loose joystick. The controller works to control the game but the joystick moves when moving the controller.

What do I do if a game I receive doesn't work?

Cartridge Games - Most of the time these problems are caused by dirty games. Click for step-by-step cleaning instructions for cartridge games.

Disc Games - Using a clean, dry cloth rub the bottom of the disk from the inside to the outside. DO NOT rub in a circle. Do this until visible smudges and marks are gone.

If these steps do not work please contact service@jjgames.com.

Does JJGames.com buy used games?

Yes we do. Go to the Sell Your Video Games page for more information on selling your items to JJGames.com

What is JJGames' return policy?

Every purchase is 100% satisfaction guaranteed. If you are not satisfied with a purchase you can return the item within 30 days for a refund or exchange. Visit our Quality Guarantee page for more information.

What is JJ Games' privacy policy?

JJGames respects your privacy and will never rent, sell, lease, or distribute your personal information or buying behavior to a 3rd-party. To read the full privacy policy click here.

What do I do if My Question Isn't Answered Here?

Send an email to: service@jjgames.com.

Web design by Hendricks Solutions

HACKER SAFE certified sites prevent over 99.9% of hacker crime.

BBB Seal

BizRate Reviews

International Shipping Icon Now Shipping Internationally. Click for Details