JJGames.com Return Policy & Quality Guarantee

Extended Holiday Guarantee - 100 Days

We have extended our guarantee to 100 days for all products purchased during the holiday season. If you have any problems with a item within 100 days of purchase return it for a refund or replacement.

We Guarantee the Quality of Every Item We Sell

At JJGames.com we strive to be as accurate as possible with our product condition statements and what is included. When you purchase a game listed in 'Like New' condition, that is what you should receive. If your order was for game with the box and instructions that is what you should receive. If an item has blemishes we will make a note of this.

Please carefully read the 'Condition' and 'Included' statements for each item before making a purchase to be sure you are buying the quality and items you expect. Also, look at the images for each item on the site. These will show you a picture of the exact item you will receive.

Read reviews from past JJGames customers and see what they have to say.

30 Day Money Back Guarantee

Although we try our best to be accurate in the descriptions of the item's condition, we are only human and will make mistakes. And items break during shipping too. If for any reason you are un-happy with an item, you can return it within 30 days for a refund or replacement if one is available.

A 15% restocking fee will be applied to all items returned that were purchased by mistake or returned for personal reasons. The restocking fee will be deducted from your refund amount.

If you receive a pre-paid return label, we will deduct return shipping costs from your refund if the item works when it is received.

What to do if You Need to Return an Item

Please visit our Return Center.

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